Product Management System | Rushabhwaghela

Project Overview

The product:

It is India's one of leading Hardware manufacturing company. With a large distribution network in India, with 20+ Distributors and 700+ Dealers. They needed a software that tracks down the whole process from point A to point B i.e from inventory management to product delivered to end user.

The problem:

The business growth was slow. The areas of concern were predictability, sustainability, and profitability.
There was no loyalty between distributors and dealers.
The shelf life of products was increasing due to a lack of a proper scheme and the inability to track the cause of this.
There was no community to keep them connected and updated on market trends.

User group:

It has multiple user groups We have divided them into two parts, one for internal users: Super Admin, Admin, Salesperson, Storekeeper, and Accounts. The other external users: Dealer, Distributor, and Distributor salesperson.

My role:

UI/UX designer leading the project, planning, and making responsive website design from conception to delivery and also reviewing the designs.

The goal:

To build a multilingual easy-to-use web application and mobile application. Integrating different modules.
The system is designed to keep track of material movement, implement schemes at different levels, and see the ripple effect due to that.
Decrease the shelf life of products that are stuck at different levels.

Responsibilities

To lead two associate designers and oversee the entire project. Planning the timeline, estimating the number of screens and hours, research, paper and digital wireframing, low- and high-fidelity prototyping, conducting usability studies, iterating on designs, determining information architecture, and responsive design are all part of the responsibility.

Tools:

Process

Top-Down Approach

To execute this project, we started with a top-down approach. This allows us to see the big picture. With this, we planned the whole timeline and estimated the efforts.
This gave us clarity and simplicity, efficiency, scalability, and improved testing and debugging.

The Design Sprint

We all know the design thinking process: Empathise, Define, Ideate, Prototype, Test but working together in a Sprint, you can shortcut the endless-debate cycle and compress months of time into a single week. Instead of waiting to launch a minimal product to understand if an idea is any good, you’ll get clear data from a realistic prototype. The sprint gives you a superpower: You can fast-forward into the future to see your finished product and customer reactions, before making any expensive commitments.

The sprint gives teams a shortcut to learning without building and launching.

Project Timeline:

Understanding the users

Competitor's Analysis for Carpenters:

Workspace

Rough ideation:

Figma was used for designing. Designed and prototype 100+ screens.

Dashboard

A system for the Admin

Order Request

Account Approval

Admin has a whole control over the system to simplify the work, we have provided a dashboard that broadly covers every aspect of the business.

Accept, hold, reject, and assign the order request.
To track the order, at which stage is it?
Keep track of due payments.
Manage the inventory and check the shelf life.

Swimlane diagram of Order process:

Admin Sitemap

A system for the Storekeeper

The storekeeper has packed the order, loaded them onto transportation, and updated the order with the LR number.

To keep track of orders that are pending, yet to dispatch, and LR not been updated.
There could be a need to split the order or join the order.
Printed address stickers so no confusion.

Storekeeper Flow Chart

Order

Order Dashboard

Rewards

Home Page

A system for the Carpenter

Carpenter has a loyalty program. Running a loyalty program will provide access to a database of your network. When you work with new Carpenters, you may discover that you're connected to new audiences you didn't realize were interested in your company.

84 percent of Carpenters say they are more likely to stick with a firm that offers a loyalty program.
They can register themselves at nearest dealer/distributor to be a part.
They have leader board which motivates them.

Flow Chart:

Result

With this, there would be a great impact on material movement.
The project is still under development phase.

Moving Forward

Learnings:

For value creation, one should believe in talent creation.
Every Talent(student or any individual) is equal, unique, and unlimited.

Challenges:

To show the track history of a product from distributors to the end user.
Track multiple warehouses and update the inventory.

Next step:

Make a mobile-friendly app for admin.
Make an awareness among carpenters.
Make dealers and distributors use our App.

"Design is not just a product of what you do, it's a reflection of who you are." - Paul Rand